Brisbane Wheelchair Access Travel

Brisbane is the capital of the state of Queensland with a population of over 2 million people. This makes it the third-largest city in Australia. Located on its South Bank cultural precinct are the Queensland Museum and Sciencentre, with noted interactive exhibitions. Another South Bank cultural institution is Queensland Gallery of Modern Art, which is among Australia’s major contemporary art museums. Brisbane wheelchair access to South Bank and surrounding attractions is very good. Wheelchair access throughout the city is of a high standard, so there is a real opportunity to explore the place.

Attractions and Opportunities

Boggo Road Gaol

Brisbane Botanical Gardens

Brisbane Powerhouse 

Lone Pine Koala Sanctuary 

Queensland Art Gallery / Gallery of Modern Art

Queensland Museum

Queen Street Mall

QUT Art Museum

South Bank Parklands

The Wheel of Brisbane 

XXXX Brewery Tours

Transport

Buses

Brisbane wheelchair access buses are low-floor buses allowing easier access for all passengers.

These low-floor buses have:

  • level access through the front door instead of steps
  • a ramp for wheelchair access with a loaded weight of 300 kilograms.
  • two wheelchair spaces for wheelchairs up to 1300 mm long and 800 mm wide.

For more information regarding travelling with wheelchairs and mobility scooters, visit the Transport and Main Roads website.

Visually impaired passenger telephone service

Council offers the visually impaired passenger telephone service to passengers with visual impairment that may require assistance to access a Council bus service. To use this service please contact Council on 07 3403 8888 and provide the location, route and time of the service you intend to catch.

Taxi

Accessible taxis are available across south east Queensland and many regional centres. Often these are maxi taxis that can carry one mobility scooter (provided it can be secured in the vehicle) or two wheelchairs.

How to book an accessible taxi

  • Hail: flag down a vacant accessible taxi (when their ‘taxi’ light is on)
  • Taxi rank: queue at a taxi rank with a rank marshal and request an accessible taxi
  • Telephone booking: to ensure priority over general and group bookings, advise that the taxi is to transport a person who uses a wheelchair or mobility scooter. Some operators have a priority telephone number for ordering wheelchair accessible taxis. Consult the Yellow Pages for contact details of taxi operators.

The maxi taxi booking fee is not charged if the taxi hire involves a person using a wheelchair or mobility scooter.

Number of passengers

Accessible taxis can usually carry:

  • 1 wheelchair and 8 other passengers at one time
  • 2 wheelchairs and 5 other passengers at one time.

The available space for wheelchairs and mobility scooters in maxi taxis is usually 130cm by 80cm, with a door height of 140cm. The following measurements provide a guide:

  • Maximum width of mobility aid: 75cm
  • Maximum height of mobility aid: 130cm
  • Maximum combined weight of mobility aid and operator: 300kg.

 

Ferries

  • Brisbane River – CityCat: All CityCat ferries are fully accessible, with four spaces for wheelchairs and mobility scooters on each vessel. CityHopper and Cross River Ferry services are not accessible.
  • Southern Moreton Bay Island passenger ferry services: All Bay Island Transit ferry services have two allocated spaces for wheelchairs and mobility scooters.

TransLink

TransLink is committed to reducing barriers for people with a disability when using public transport. Take a look at their access website.

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