New York wheelchair access travel

New York City (NYC) is the most populous city in the United States, with the largest metropolitan area in the world by urban landmass and one of the world’s most populous megacities, with an estimated 20.5 million people. The city’s fast pace has inspired the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy. Situated on one of the world’s largest natural harbors, New York City consists of five boroughs, each of which is a separate county of the State of New York. The five boroughs – Brooklyn, Queens, Manhattan, The Bronx, and Staten Island – were consolidated into a single city in 1898. As many as 800 languages are spoken in New York, making it the most linguistically diverse city in the world.

Attractions and Opportunities

Brooklyn Bridge

Central Park

Coney Island 

Ellis island Immigration Museum

Empire State Building

Fifth Avenue 

Grand Central Terminal

Greenwich Village

Guggenheim Museum

Little Italy

Metropolitan Museum of Art

Reflecting Absence Memorial and Museum

Rockefeller Centre


Times Square


Meeting the Needs of Customers with Disabilities

All buses are 100 percent accessible. Many feature on-boarding ramp as shown in this image

All buses are 100 percent accessible. Many feature on-boarding ramp.

The Metropolitan Transportation Authority (MTA) offers reduced fares on its subways, buses, and commuter railroads to customers with disabilities.

These web pages include detailed information about reduced fare programs and a variety of other ADA-accessible services MTA agencies provide. Click on the menu links on the left to find out more about these services, as well as paratransit programs. You may also find the “Useful Phone Numbers” link a quick and convenient reference source.

Features of Accessible Stations

In improving services to individuals with disabilities, the MTA identified stations where compliance with the Americans with Disabilities Act (ADA) would benefit the most people, analyzing such factors as high ridership, transfer points, and service to major areas of activity. These stations were given priority in our station-renovation program. We are continuing to expand accessibility features to more and more locations.

These stations have features that improve accessibility for customers with visual, hearing, and mobility disabilities, as specified by the Americans with Disabilities Act. Their features include:

  • elevators or ramps
  • handrails on ramps and stairs
  • large-print and tactile-Braille signs
  • audio and visual information systems
  • accessible station booth windows
  • accessible MetroCard® Vending Machines
  • accessible service entry gates at subway stations
  • platform-edge warning strips
  • platform gap modifications or bridge plates to reduce or eliminate the gap between trains and platforms
  • telephones at an accessible height with volume control, and text telephones (TTYs)
  • accessible restrooms at commuter rail stations with restrooms (not all station buildings have restrooms)

In some stations, ramps constructed prior to the adoption of the ADA Accessibility Guidelines may not meet current ADA standards for slope, landing and handrail requirements. On commuter rail lines, some ticket offices and restrooms are not accessible by wheelchair. More @

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