Hong Kong wheelchair access tourism

Hong Kong is an autonomous territory and a former British colony, in southeastern China. Its vibrant, densely populated urban centre is a major port and global financial hub with a skyscraper-studded skyline. The Central Business District features architectural landmarks like I.M. Pei’s Bank of China Tower. Hong Kong is a major shopping destination, famed for bespoke tailors and Temple Street Night Market.

Attractions and Opportunities

A Symphony of Lights

Golden Bauhinia Square

Hong Kong Museum of Art

Hong Kong Museum of History

Temple Street Night Market

The Peak

Tsim Sha Tsui Promenade

Transport

1. Airport Express Train & Mass Transit Railway System

For passengers traveling by the Airport Express, there is direct access between the passenger terminal and the station in the Ground Transportation Centre. All Airport Express stations are fully wheelchair accessible.

The Airport Express runs every 12 minutes from 05:50 to 01:15 daily. Journeys between the Airport and downtown Hong Kong take approximately 24 minutes.

The Airport Express Train is well connected with the Mass Transit Railway system, linking the metropolis from North to South, East to West. Its 174.7km of track covers 82 stations on the Kwun Tong, Tsuen Wan, Island, Tung Chung, Tseung Kwan O, East Rail, West Rail, Ma On Shan and Disneyland Resort lines. It is one of the world’s most efficient, safe and reliable transit networks and is accessible to people with disabilities. Wheelchair users can travel from street level to the platform at all stations with the provision of public lifts or wheelchair aids. Passengers who require the portable ramp to connect the platform and the train can contact the MTR staff who are willing to assist. Ancillary facilities such as tactile guide paths, escalator audible device, and induction loop at all customer service centres are provided to assist visually impaired passengers and hearing impaired passengers.

For details of the facilities for disabled passengers travelling on MTR, please visit: http://www.mtr.com.hk/eng/mtrfacility_engine/mtrfacility_engine.php

2. Light Rail

The Light Rail mainly serves the north western part of the New Territories including Yuen Long, Tuen Mun and Tin Shui Wai area, all stations are accessible to wheelchair users and the train compartment has designated area for wheelchair passengers.

For details, please visit

http://www.mtr.com.hk/eng/getting_around/lt_bus_index.html

3. Bus

The public bus service network is extensive, providing relatively inexpensive services. All buses running the Airport service routes are low floor deck design for easy passenger access and luggage loading.

For detailed public bus service running to/from Airport, please visit http://www.hongkongairport.com/eng/transport/to-from-airport/bus_from_hkia.html

There are five companies operate franchised public bus services in the city

Most of the buses have the following features to assist disabled passengers:

grab pole for passenger boarding and alighting; two reserved seats near bus entrance with seat yielding signs; large destination display; red-light, line bells and push bells; low floors covered with non-slip floor material; step edges marked with contrasting colours and; grab poles and stanchions with bright distinctive colouring plus; easily-accessed alighting bell; dedicated space is provided for wheelchairs inside some bus

4. Taxi

This is the most convenient way of transport. Walking aids such as wheelchairs and crutches are carried free of charge. The fares are charged according to meter reading. Metered taxis can be hailed at the taxi station, on the street or reserved by telephone.

5. Public Light Bus

Public light bus is known as minibus or van in Hong Kong. It mainly serves areas that standard bus routes cannot reach as efficiently. They carry maximum of 16 seated passengers, no standing passengers are allowed. It is not accessible to wheelchair users, but it is accessible to people with other disabilities. Some of the public light buses have been equipped with the following features:

  • seat belts
  • braille plates with the bus license number
  • rugged grab poles for passengers boarding and alighting
  • route display panels
  • alighting bell

6. Tram

One of the most environmental friendly transportation systems operated by the Hong Kong Tramway Ltd serving the northern shore of Hong Kong Island, it is not accessible to wheelchair users. However, other disabled passengers e.g. those with minor mobility difficulties, persons with visually or hearing impairments, can still gain access to the service. Assistance will be given by tram drivers to board the tram via the front exit door. Seat yielding signs for disabled passengers are displayed inside the compartment as well. For more information, please visit http://www.hktramways.com/en/index.html  

7. Ferries

Ferries are relatively accessible for disabled passengers. Wheelchair users can gain access from the pier to the vessel without much difficulty and the staff at the pier are ready to assist if required. The lower deck of the vessels are more accessible than the upper deck.

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