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Amsterdam Wheelchair Access Travel

Amsterdam is the capital city and most populous municipality of the Netherlands. Amsterdam has a population of 1 Million within the city proper and 2.5 Million in the metropolitan area. The city is located in the province of North Holland in the west of the country. Amsterdam originated as a small fishing village in the late 12th century, but became one of the most important ports in the world during the Dutch Golden Age (17th century). The 17th-century canals of Amsterdam and the 19–20th century Defence Line of Amsterdam are on the UNESCO World Heritage List. Amsterdam wheelchair access is very good and the many bikeways offer additional opportunities for wheelchair users.

The city is also well known for its nightlife and festival activity; several of its nightclubs (Melkweg, Paradiso) are among the world’s most famous. It is also one of the world’s most multicultural cities, with at least 177 nationalities represented. Amsterdam wheelchair access travel allows for more diversity, with people with disabilities given more of an opportunity to engage in all aspects of life. Old heritage buildings always offer challenges for disability access, but if you want to experience a modern european city with an amazing history, Amsterdam is for you.

Attractions and Opportunities

Dam Square

Inner Canal District

Keukenhof Gardens

Madame Tussauds Amsterdam

Museumplein

Scheepvaartmuseum (National Maritime Museum)

Van Gogh Museum

Vondelpark

Transport

To and from Amsterdam Airport Schiphol

A range of services are on offer to assist disabled visitors arriving into Amsterdam Airport Schiphol or departing from the airport, including airport caddies and wheelchair provision. Read more about assistance at the airport. A lift is available to the train platform and boarding/alighting assistance can be arranged in advance with the national railway service (NS). The NS also offers extensive information and additional services for disabled travellers.

Extra station facilities

There are several extra facilities at the station specifically for travellers with a disability.


Standard facilities

At most stations, lifts or ramps make it possible for wheelchair users to reach the platforms. The stations are also furnished with guide lines to ticket machines, the OV Service & Tickets Shop and the check-in/out points or the gates. Travellers with a hearing impairment can use the audio connection in the OV Service & Tickets Shops or at the information desks.

Checking in at posts and gates

Every check-in point or gate is equipped with a Braille pictogram. There is also a gate with an extra-wide passage for wheelchairs or mobility scooters.

NS Service and Alarm post

Smaller stations without service staff are equipped with Service and Alarm posts on the platform. Travellers can use these posts 24 hours per day, 7 days per week to ask for information. Service and Alarm posts are equipped with two buttons:

  • a blue service button, and
  • a red alarm button (SOS)

The post also has special facilities, such as Braille indicators for the difference between the two buttons, and the speaker and microphone are accessible to people sitting in wheelchairs.

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